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Shipping And Return

Thank you for shopping at the Kent Rathbun Store!

We appreciate your order and intend to do everything we can to ensure that you are pleased!

  • We ship all Kent Rathbun Elements, Falk Salt and Gift cards directly from Dallas, Texas. FedEx orders processed in our system by 2:00 pm Monday to Friday will be sent same day. USPS Gift Card orders received after 2 pm will be sent next buisness day. (It may take up to 2 or 3 hours from time the order is placed online and processing). 
  • Saturday, Sunday and holiday orders will be shipped the next business day. We do not ship orders on Saturdays or Sundays.
  • Gift cards are sent via USPS, we also offer Fed Ex expedited options as well. Please allow at least 5 business days for USPS shipping of gift cards.
  • Kent Rathbun Elements, Falk Salt, Chroma Knives and Gift Sets will be sent via Fed Ex. Shipping cost is based on weight and shipping option selected. Please be sure to supply a valid USPS delivery address as Fed Ex cannot deliver to P.O. Boxes or APO addresses.
  • We do not ship internationally.

FedEx Shipping Offered:

FedEx First Overnight®
FedEx First Overnight provides early-morning delivery that allows you to connect with your customers before the start of the business day.
Delivery Times:Next-business-day delivery to major markets by 8 or 8:30 a.m., depending on destination ZIP code.

FedEx Priority Overnight®
Early next-business-day delivery throughout the U.S.
Delivery Times:Next-business-day delivery by 10:30 a.m. to most U.S. addresses; by noon, 4:30 p.m. or 5 p.m. in remote areas.

FedEx Standard Overnight®
FedEx Standard Overnight provides an economical solution for next-business-day shipping with afternoon delivery.
Delivery Times:Next-business-day delivery by 3 p.m. to most U.S. addresses; by 4:30 to rural areas.

FedEx 2Day®
FedEx 2Day is a cost-saving alternative when packages don't need overnight speed.
Delivery Times:By 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).

FedEx Express Saver®
FedEx Express Saver offers reliable delivery and professional handling at a savings when there's more time in your schedule. 
Delivery Times:Delivery to businesses by 4:30 p.m. and to residences by 7 p.m, in 3 business days.

FedEx Ground®
FedEx Ground is a competitively priced service that provides reliable, day-definite delivery of your packages up to 150 lbs. to U.S. businesses.
Delivery Times:1-5 business days within the contiguous U.S. ; 3-7 business days to and from Alaska and Hawaii.

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